Senior Quality Process Advisor

We Go Beyond for A Safer World

Te Tūranga - The Role

This role plays a key part in analysing, improving, and standardising organisational processes to enhance efficiency, ensure quality, and support compliance with international standards and customer expectations.

Working across manufacturing, engineering development, and services functions, you'll partner with teams to identify opportunities, implement improvements, and strengthen the quality offering across the business.

Key Responsibilities Include

• Partnering with teams across the organisation to understand end-to-end processes and identify opportunities to improve performance, efficiency, and customer outcomes.
• Leading process improvement initiatives focused on business performance, operational delivery, and continuous improvement across the enterprise.
• Support the development of quality capability across the organisation through training, coaching, and clear guidance, while ensuring systems, documentation, and processes are well maintained and easy to use.
• Maintaining and enhancing our Quality Management Systems, ensuring they remain fit for purpose and aligned to industry standards and regulatory requirements.
• Leading internal and external audits, supporting teams to meet compliance expectations, and guiding the resolution of any findings.
• Contribute to quality reporting and management reviews, ensuring leaders have visibility of performance and opportunities for improvement.

Ō Pūkenga - About You

You're an experienced quality process professional with a strong continuous improvement mindset and the ability to influence across a complex global organisation.

You Bring

• A relevant tertiary qualification or equivalent experience;
• Proven experience analysing and improving end-to-end processes across multiple business functions, ideally in areas such as business operations, delivery, sales, or support;
• Strong capability in translating complex processes into practical, scalable solutions that drive performance and outcomes;
• Experience working across enterprise environments, partnering with diverse stakeholders to deliver improvement initiatives;
• An understanding of international quality and compliance frameworks, with the ability to apply these in a pragmatic, business-focused way;
• Proven capability in developing and maintaining Quality Management Systems;
• Excellent stakeholder engagement and communication skills.

It Would Be a Bonus If You Also Had

• Experience in telecommunications or a similar technical environment;
• Exposure to global or enterprise-wide operating models;
• Familiarity with supplier due diligence and engineering collaboration processes.
• Hands-on experience with both internal and external audits (e.g. ISO 9001, ISO 27001, ISO 80079-34 or similar);

Ngā painga - what's in it for you?

We are an employer that is committed to making a difference for families and communities and supporting people to build rewarding careers. We achieve this through employing people who connect with our Values (Commitment to listen. Courage to Act and Integrity to Deliver) that underpin our way of working together. We are committed to investing in our people, developing both individuals and teams to support a high-performance culture.

• We prioritise your wellbeing through health insurance after 12 months, annual flu vaccinations and extra sick leave in your first year.
• We provide a comfortable work environment through modern office facilities with free onsite parking, gym, and café.
• We recognise your commitment through long service benefits.
• We balance work with fun through our active social club!

Ko Wai Mātou - About Us

For more than 50 years, Tait Communications has been designing, delivering, and supporting critical communications networks for public safety, transportation and utility customers around the world. Founded in Christchurch by Sir Angus Tait, we now have a network of customers and offices that spans the globe.

Our employees value being part of a creative team committed to providing technological solutions that make a real difference to the communities we support. By joining Tait, you'll be joining a community of people with a wealth of knowledge and expertise, who care deeply about their work and the genuine impact it has for our customers, and who support each other to grow and develop.

Ko koe pea tēnei? - Sound like your kind of role?

If you are looking to take that next step in your career and are ready to work for a high performing organisation, alongside talented people who take pride in delivering great results, please submit your application with CV and cover Letter by Sunday 14th June. We look forward to hearing from you.

Applications Will Be Assessed As They Are Received, And Your CV Will Be Held Unless You Contact Us To Requesting This To Be Removed

For more information about the company, our products and solutions offered to our customers, please visit our website: