Application Support Specialist

Hato Hone St John has been serving New Zealanders since ****.
Today, our 11,000-strong team of kaimahi work across Aotearoa to enhance the health and wellbeing of our communities.
From responding to 111 calls to supporting people to stay healthy through our mahi in health education, access, and monitoring, we are making life-changing differences every day.
Job Description
The Application Support role provides advice and assistance to users of the software and responds to problems that can either occur abruptly or after a software implementation that may require immediate analysis and resolution.
This position supports the organisation by providing specialist knowledge of our operating systems, devices, applications and software.
It also provides technical support to all teams within the organisation and requires interaction with external vendors when required to work through complex application issues.
This is a 12 month fixed term opportunity based in Christchurch.
Key Outcomes
Provide application support to teams within the organisation, and to external clients when required
Support the continuous development and improvement of applications
Support the maintenance of data/information captured by the applications to ensure the integrity of the data (both in quality and security)
Identify issues, and risks (actual and potential) to the application and make recommendations
Qualifications
This role would suit someone comfortable working within a high paced and changing environment and a willingness to develop professionally.
Other skills / knowledge requirements include
Possessing specialist knowledge of operating systems, devices, applications and software
Intimate knowledge of an organisation's computing systems and applications
Ability to explain application issues across all levels of stakeholders
Exceptional verbal and written communication skill– including ability to explain technical concepts in easy to understand language for non-technicians
Listening ability and patience
Tertiary qualification in relevant field preferred (ie. Business Administration, InformationSystems, Computing Studies or Information Technology)
Additional Information
Me pehea te tuku tono - How to apply
Click "I'm interested" before applications close on Sunday 31stMay****.For further role related information or a confidential discussion, please reach out to ******
At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work.
We value unique perspectives, fostering inclusivity to better serve our communities, andwe'recommitted to creating a workplace where everyone belongs.
If you need accommodations for accessibility, please reach out to the recruiter listed forequitableparticipation in our recruitment process.
Research shows that women and people from under-represented groups are less likely to apply for roles when their experiencedoesn'tmatch the job description perfectly.
Ifyou'reexcited and think you have what it takes, we want to hear from you!
Even if your experiencedoesn'talign 100%.
Please apply or contact the recruitment advisor listed on the advertisement for a korero.
Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn't match the job description perfectly.
If you're excited and think you have what it takes, we want to hear from you!
Even if your experience doesn't align 100%.
Please apply or contact the recruitment advisor listed on the advertisement for a korero.
#J-*****-Ljbffr