Design and conduct training and development programs to improve individual and organizational performance. May analyze training needs.
Trainer Job Description Template
Our company is looking for a Trainer to join our team.
Responsibilities:
- Needs Analysis;
- Ongoing Refinement of the Training Systems and Processes;
- Monitor employee performance and response to training;
- Training Design and Module Development;
- Have agility to comprehend new concepts, content, and processes and convert knowledge into effective training programs and materials;
- Design training materials and conduct training for new hires;
- Amending and revising training as necessary, in order to adapt to changes occurring in the work environment;
- Language Training Class facilitation;
- Identify training needs by evaluating strengths and weaknesses in each team;
- Refresher Training;
- Conduct evaluations to identify areas of improvement;
- Provide train-the-trainer sessions for process specialists and team leaders;
- Designing effective training programs;
- Measurement/Evaluation of trainees.
Requirements:
- Solid knowledge of course development software;
- At least 2 years of experience in Communication and/or Culture Language training ideally in a BPO company;
- Visual design skills (Dreamweaver, Photoshop, Illustrator) and ability to storyboard is a plus but not required;
- Willing to work on shifting schedules (6:00 AM to 3:00 PM and 9:00 PM to 6:00 AM);
- Willing to work long hours, and occasional Saturday shift;
- Understanding of effective teaching methodologies and tools;
- Flexible with working schedules;
- Good communication and presentation skills;
- Must be willing to work in Ortigas;
- Proven experience as a Trainer for 3 to 5 years;
- Strong analytical and planning skills;
- Working experience in instructional design;
- Exhibit competence on communicating, facilitating and presenting training-related functions to different audiences;
- Graduate of any four-year course;
- Organizational and time management abilities.