Customer Relationship Executive Job Description Template
Our company is looking for a Customer Relationship Executive to join our team.
Responsibilities:
- Facilitate and coordinate training activities for internal and external training programme;
- Gives sales presentation to client/prospect if required;
- Preparing Sales Documents: Quotation, Proposal, Invoice & etc;
- Assist in marketing activities by attending seminar, exhibitions, trade show, conference and other relevant marketing events;
- Build strong customer relationship through excellent customer services;
- Inform existing or new client/prospect about our exciting promotion from time to time;
- Make sure customer need is being handled accordingly;
- Maitaining clients’ confidence and protecting operations by keeping information confidential;
- Cold calling to arrange meetings with potential customers to prospect for new business;
- Be knowledgeable about services and facilities in order to provide accurate information to customers in person, over the phone and via email;
- Build rapport with clients to ensure business sustainability and customer’s satisfaction level is high;
- Preparing source data for computer entry by compiling and sorting information; establishing entry priorities;
- Help in expand company prospect.
Requirements:
- Must be willing to travel overseas;
- A great communicator, good writing skills, computer literate, detail-oriented as well as pleasant looking when meeting customers;
- Committed to self enhancement, result and goal oriented;
- Initiative, energetic and willing to perform out of ordinary working hours;
- Excellent command in English and Mandarin language as require frequent communication with China counterpart;
- Possess own transport & willing to travel within local will be an advantage;
- Proficiency in spoken and written English and Malay language;
- Diploma / Degree in any discipline or higher;
- Possess excellent presentation, communications & interpersonal skill;
- A team player with excellent communication and interpersonal skills;
- At least 2-3 year (s) of working experience in Sales and Marketing environment;
- Able to execute sales strategies to achieve sales targets;
- Fresh candidate with passion in sales and marketing are encouraged to apply;
- Desire to build a career in sales and marketing.