IT Officer Job Description Template
Our company is looking for a IT Officer to join our team.
Responsibilities:
- Monitoring and maintaining computer systems and networks;
- Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
- Replacing parts as required;
- Providing support, including procedural documentation and relevant reports;
- Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
- Setting up new users’ accounts and profiles and dealing with password issues;
- Testing and evaluating new technology;
- Following diagrams and written instructions to repair a fault or set up a system;
- Supporting the roll-out of new applications;
- Installing and configuring computer hardware operating systems and applications;
- Working continuously on a task until completion (or referral to third parties, if appropriate);
- Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
Requirements:
- Basic knowledge of network systems, protocols and applications a plus;
- Familiar with all aspects of project management – from budgeting to scheduling, and exercise strong time management skills;
- Basic knowledge and use of different programming languages such as VB6, VB.NET, ASP.NET and PHP;
- Personality: Works well both alone or in a team setting, resourceful, organized, diligent, analytical, team-player, goal-oriented;
- Required language(s): Bahasa Malaysia, English;
- Strong communication and problem-solving skills;
- Applicants should be Malaysian citizens or hold relevant residence status;
- Knowledgeable in technology;
- Required Skill(s): Network Security, database, Firewall, communication, cctv;
- Candidate must possess at least Diploma in Computer Science/Information Technology or equivalent;
- Able to work independently as needed and manage teams;
- At least Bachelor’s/College degree in Information Technology, Computer Science,Information Security or related areas;
- At least 1 Year(s) of working experience in the related field is required for this position;
- Experience At least 3 to 5 years experience in Windows Systems, Virtualized Server Environments and Relational Database Systems;
- Education Bachelor’s Degree in an Information Technology related field.