IT Technician/Engineer Job Description Template
Our company is looking for a IT Technician/Engineer to join our team.
Responsibilities:
- Check emails daily and respond where necessary;
- Monitor stock and assist Office Administrator when stock take becomes necessary;
- Basic understanding of Network Cabling, Routing, Switching, VLANs and WiFi;
- Preventative Maintenance;
- Maintain site documentation and asset register;
- The employee shall be responsible to keep medically fit in order to work on customers premises as required;
- Provide first and second line support for Windows Desktops and Servers;
- Monitoring of client Application network(s);
- Provide adequate feedback to Office Administrator and Managers regarding completed jobs and/or problem areas;
- Be available for afterhours technical support;
- Provide concise and up to date feedback to the customer;
- Support MS Exchange Server – Basic Support;
- Provide first and second line Network Support Monitoring of client Servers and Applications;
- Receive technical instruction from Operations Manager and /or Technical Supervisor as and when necessary and deems fit;
- Keep the storeroom neat and assist Office Administrator to pack equipment away.
Requirements:
- Valid driver’s license and own reliable transport;
- Min. 3 years’ experience in a similar role.