Director of Banqueting

Director of Banqueting Job Description Template

Our company is looking for a Director of Banqueting to join our team.

Responsibilities:

  • Optimise sales and contain costs, identifying any areas for action;
  • Maintain good communication and work relationships in all hotel areas and with external customers and suppliers;
  • Evaluate guest satisfaction levels with a focus on continuous improvement;
  • Recruit, manage, train and develop the Front Office team;
  • Maintain exceptional levels of customer service;
  • Manage staff performance issues in compliance with company policies and procedures;
  • Comply with hotel security, fire regulations and all health and safety legislation;
  • Propose ideas to build the range and quality of Conference and Banquet;
  • Ensure communication meetings are conducted and post-meeting minutes generated;
  • Manage all Banquets/Events;
  • Ensure staffing levels meet business demands;
  • Ensure training is carried out on an ongoing basis.

Requirements:

  • Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty;
  • Exceptional leadership skills to create a winning team;
  • Strong knowledge of hotel/leisure/service sector;
  • Conference and Banquet Operations experience in a managerial position in hotel/Events Centre;
  • Exceptional communication skills.