IT Assistant

IT Assistant Job Description Template

Our company is looking for a IT Assistant to join our team.

Responsibilities:

  • Providing technical support across the company in person;
  • Responding in a timely manner to service issues and requests;
  • Setting up accounts for new users;
  • Monitoring and maintaining computer systems, biometrics and systems;
  • Repairing and replacing equipment as necessary;
  • Installing and configuring computer hardware, software, systems, printers and scanners.

Requirements:

  • Fresh graduates are encouraged to apply;
  • Computer System Administration;
  • Full-Time position(s) available;
  • In-depth knowledge of hardware and software;
  • Provide systems related technical advice to customers or project team;
  • A keen eye for detail;
  • Manage systems changes through change request process & provide status reports to the relevant parties;
  • Involve in client platform implementation/upgrade project;
  • Perform troubleshooting for client platform related problems;
  • Must be a graduate of Bachelor of Science Major in Information Technology or equivalent;
  • Has VMware certificate, HPE certificate, Dell certificate;
  • Provide timely status updates to relevant parties;
  • Willing to do fieldwork;
  • Manage client platform implementation/upgrade project;
  • Exceptional organizing and time-management skills.