Cruise Staff Job Description Template
Our company is looking for a Cruise Staff to join our team.
Responsibilities:
- Actively interacts and socialises with all guests;
- Promotes entertainment activities;
- Welcomes guests and assists them at all times during the cruise;
- Looks after entertainment tools and equipment;
- Handles complaints and queries;
- Ensures that the content and entertainment activities are professional and non-offensive to the audience;
- Attends and hosts events as directed;
- Ensures all entertainment presentations and entertainment activities are delivered to the highest standard;
- Informs Cruise Director of any complaints;
- Shows an interest in and knowledge of the wider entertainment world with Guests;
- Socialise with guests in public areas in accordance with company procedures;
- Host and participate in adult and family recreational programs and activities;
- Assembles and disassembles pre and post activity props and equipment;
- Maintain continual interaction with guests;
- Participate in greeting and directing guests on and off the gangway when the ship has arrived in ports of call.
Requirements:
- At ease with public speaking;
- A recognised medical certification is required before starting to work on board;
- Computer literacy;
- Enthusiastic and creative;
- Professional certificates are an advantage;
- Possess a valid passport and when possible a seaman book copy;
- High School graduation certificate;
- At least 2 years’ experience as a professional entertainer (Hotels, Camping, Cruiselines, etc.);
- Degree from a college/University in theatre, performance or dance preferred;
- Ability to speak a high level of English clearly, distinctly and cordially with guests;
- Other language skills are desired (Spanish, French, Italian, Portuguese, German);
- Proven people skills along with conflict resolution, counselling, mediating and motivational skills;
- All certificates as required by the STCW code for this position;
- Completion of high school or basic education;
- Ability to capture and manage the attention of a large group of people with a microphone.