Housekeeping Order Taker Job Description Template
Our company is looking for a Housekeeping Order Taker to join our team.
Responsibilities:
- Handle team member and guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met;
- Ability to remain calm and perform all essential functions during emergency situations;
- Dispatching and directing the proper crafts to the location, notifying other departments and the alarm-company of the situation;
- Maintain the brand’s high quality standards;
- Responds to all emergency call which includes monitoring the alarm system;
- Maintain control of Guest Supplies, prepare the needed supplies for requisitions and handle lost and found;
- Coordinate and control all office traffic;
- Ensure vacant/ready rooms are available to the Front Office through coordination with the Floor Supervisor team;
- Present a positive, professional, and courteous image, to ensure guest satisfaction.
Requirements:
- Prior customer service/administrative support or housekeeping experience required.