Full Time
Application Closes 10 Aug 2025
Taranaki - New Plymouth
Computer Software Engineer, Systems Software

Platform Engineer
New Plymouth, Wellington and Auckland are the preferred locations
Permanent, Full-time

At TSB, you’ll be part of a profit for purpose organisation, that empowers and enables you to be your best and make a positive difference for the people you work with, and the communities you are part of. The purpose of this role is to provide scalable and resilient systems to enable Product teams to deliver services for our internal staff and customers

Who are you?

If you are looking for the opportunity to join a forward-thinking, dynamic and innovative organisation, then this could be the role for you! Work from home options will be available for the right candidate. In this role, you’ll be responsible for providing scalable and resilient systems to enable Product teams to deliver services for our internal staff and customers.

This will involve the implementation of well-designed systems and identifying technology/process improvement opportunities with a bias toward the reduction of risks to availability, latency and efficiency while enabling self-service for customers.

Systems include public cloud and software development platforms such as Gitlab. Your availability and integrity are paramount, as you’ll take responsibility to ensure these critical services are always operational. Your ability to see the “big picture” and offer suggestions will be highly valued, as you assist and contribute to the strategic direction of the TSB’s platforms, systems and services.

Role specific areas of responsibility:

Participate in day-to-day BAU activities including Request Management, Incident Management and Change Management to maintain scalability, stability and security of platforms
Contribute to the planning and execution of continual improvement initiatives and projects.
Adopt to and actively support TSB Technology’s ways of working by understanding and embracing basic principles of various IT delivery models.
Provide and maintain a robust platform for which teams will provide staff and customer facing services upon.
Contribute to systems design with a bias toward the reduction of risks to availability, latency and efficiency.
Contribute to the implementation of Site Reliability Engineering (SRE) principles and practices across the IT organisation.
Actively seek out the reduction of toil by automating and/or eliminating repetitive tasks using Infrastructure as Code.
Contribute to security management, specifically, ensuring a secure platform for consumers.
Add to the team’s shared documentation resources by writing clear support process and procedures, best practices or other pertinent information.
Provide expert hands-on engineering technical support and guidance. This includes participating in a 24 x 7 on-call roster as required.

We are looking for candidates who have:

3+ years commercial experience as systems admin, platform engineer or similar role
Experience including but not limited to administration, design of Azure, AWS and VMware environments.
Skilled in Infrastructure as Code tooling such as Terraform, Bicep and Ansible.
Solid experience managing applications, but not limited to, infrastructure such as container run times, API gateways, log aggregation tools and secret management services.
Skilled in managing both Windows and Linux operating systems and applications.
Experience with F5 LTM and GTM will be advantageous

What’s in it for me?

At TSB, we’re small enough to really care about our customers but big enough to have great rates, innovative products, and digital solutions.

We are looking for people to help us achieve our goal of being the easiest bank to deal with. We aim to create remarkable experiences for our people, who in turn create remarkable experiences for our customers.

By working with us, you’ll be a part of a profit for purpose organisation. We’re 100% owned by Toi Foundation, a philanthropic trust, and our annual dividends contribute to Toi’s transformational impact in our community. If you are ready to get stuck in as part of a collaborative team where you’re supported to be your best self…. Apply Now!

Closing date for applications is 5.00 p.m., Sunday 10th August 2025