ZIWI Limited is recognised as a leading pet nutrition company and is setting the standard globally using only NZ locally sourced natural and free-range ingredients. We have a passionate and dedicated team who are incredibly proud of the products we make and love sharing them globally.

The Role
We are currently seeking a detail-oriented and experienced Food Safety & Quality Technician to join our team at our Super Kitchen based at Awatoto, Napier. This role is responsible for supporting day-to-day quality control, internal audits, post-production assessments, and food safety compliance across the manufacturing operations at this site.

Working collaboratively with cross-functional teams, this position plays a critical role in maintaining ZIWI’s high-quality standards and regulatory compliance. It also involves contributing to complaint resolution, risk management initiatives, and continuous improvement in food safety systems. As a member of the close knit Food Safety Quality team, you will have exposure to special projects, NPD trials, and plant-based verification audits.

Ideally you will have been in a similar role for a few years, be familiar with OMARs and e-certs, have a strong attention to detail, and want to make an active contribution to your team and the wider business. If this sounds like you – we want to hear from you!

Key responsibilities:

Conduct daily product quality checks and verify production data integrity.
Lead and support internal audits; participate in external audits and manage corrective actions.
Coordinate product sampling and laboratory testing
Investigate customer complaints, conduct root cause analysis, and contribute to complaint reduction strategies.
Ensure compliance with relevant regulatory requirements (HACCP, RMP, OMARs) and internal standards.
Support production teams in GMP monitoring, training, and food safety practices.
Maintain quality documentation, chemical registers, and assist with supplier audit preparation.

Key requirements:

A relevant tertiary qualification in Food Science, Technology, or related discipline.
Minimum of 5 years' experience in a food safety, quality, or technical role within the FMCG or food manufacturing sector.
Strong understanding of HACCP, food safety regulations, and quality assurance systems.
Excellent analytical skills, attention to detail, and ability to manage multiple priorities.
Strong written and verbal communication skills.

This is an excellent opportunity to be part of a dynamic business with a global footprint. Our K.I.W.I values of Kindness (Manaaki), Integrity (Pono) Will (Pūkeke) and Ingenuity (Auahatanga) ensure that we are an organisation where you can feel that you are respected, surrounded with honesty and hardworking kaimahi with the support to grow and develop. If that sounds like a place where you can see your skills and experience will be valued, we encourage you to apply now!

Food Safety Quality Technician