Housekeeper

Location: West Coast, New Zealand

Reporting to: Housekeeping Manager

Position Objective

The primary goal of the Housekeeper is to ensure that guests are provided with a clean, comfortable, and inviting environment through the delivery of exceptional housekeeping services. This role is crucial in guaranteeing that guests have a positive and memorable experience during their stay.

Key Responsibilities

General Duties

Punctually attend all scheduled shifts as per the roster
Welcome and engage with guests in a friendly manner
Report maintenance issues or guest complaints to the appropriate manager
Properly dispose of waste and recycle when necessary
Adhere to established cleaning procedures and service standards
Maintain a clean and safe environment for guests and staff
Adhere to health and safety regulations, including hazard identification and control
Accurately record work hours and breaks using the designated payroll system
Submit leave requests through the approved system
Perform all assigned duties to a high standard and within expected timeframes

Housekeeping-Specific Duties

Clean and service guest rooms, including changing bed linens and cleaning bathrooms
Maintain cleanliness of shared areas such as bars, kitchens, and dining spaces
Remove rubbish, debris, glassware, and cigarette butts from property grounds
Keep laundry areas clean, organized, and stocked; report shortages as needed
Assist with cleaning and maintaining spa pools as directed
Support other departments or duties as reasonably requested

Requirements

Requirements:

6–12 months of housekeeping or similar cleaning experience preferred
Good time management and communication skills
Reliable, honest, and able to work independently or as part of a team
Strong attention to detail and commitment to guest satisfaction
Ability to follow health and safety procedures accurately

Personal Attributes

Friendly, respectful, and approachable
Positive attitude and willingness to help
Strong sense of responsibility and reliability
Team-oriented and open to giving and receiving feedback
Always presents with a smile and a professional demeanor

Hiring for Housekeeping staff to work in Newzealand