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- ...a significant impact line by focusing on retaining our valued customers. About The Role Bring your expertise to retain our customers... ...Enhance customer experience by addressing concerns to improve retention rates. Identify cancellation causes and tailor conversations...
- ...product isn't enough — we must match it with a customer experience that's just as remarkable.... ...single interaction.Customer Experience Manager at Manukora – Auckland Based (Hybrid)Manukora... ...pathExposure to operations, marketing, retention, and strategyBeautiful Ponsonby HQ,...
- ...DescriptionWe currently have an exciting opportunity for a Customer Services Manager to join the Supply Chain team. As the Customer Services... ...implement strategies to improve customer satisfaction and retention.Collaborate with other departments to ensure seamless support...
- ...DescriptionWe currently have an exciting opportunity for a Customer Services Manager to join the Supply Chain team. As the Customer Services... ...implement strategies to improve customer satisfaction and retention.Collaborate with other departments to ensure seamless support...
- ...you’ll take ownership of a portfolio of customers post-sale, guiding them through onboarding... ...with Sales during handover, and to drive retention and expansion. Drive customer advocacy... ...customers or stakeholders in a CSM/Account Manager capacity. ~ Experience engaging with...
- We're seeking a Business Retention Associate to join our General Insurance Business Facilitation Team in Wellington. This is a 6-month... ...is also accountable for ensuring a seamless member experience by managing General Insurance enquiries and with retention of business. As...
- ...Analyst Join Toyota New Zealand and lead our customer data and insights initiatives, ensuring... ...an exciting opportunity for an Associate Manager - Customer Data and Insights in our... ...supports marketing, customer service, sales and retention strategies, all aimed at delivering an...
- ...Manage customer service optimisation through change, projects and team engagementBroad leadership role across a national team with lots of varietyWellington location - or Christchurch for the right person.The OpportunityOur Group Schemes division hosts a team of Customer Service...
- We’re a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and... ...businesses run smoothly, everybody feels it. Owners, employees, customers, suppliers—even families. That’s why we’re here: to give every...
- ...We are seeking a motivated Customer Service Manager to lead and oversee our customer service operations in a dynamic commercial cleaning business based in Auckland. The successful candidate will be responsible for ensuring client satisfaction, managing customer relations,...
- ...be building a stronger economy that can change the world. The Customer Readiness Team forms a critical link between the Customer Organisation... ...product change • Supporting our business response in incident management; and Providing a constant feedback loop for customer product...
- ...| Based on the Queenstown waterfront About the role: We’re on the lookout for an enthusiastic and safety-focused Kiosk Customer Service Manager to join our team at Watersports Limited - home to some of Queenstown’s most iconic water experiences. In this key leadership...
- ...make an impact The Community Team is a critical function within Customer Experience organisation. Community enables our partners and... ...for, and advocating on behalf of customer needs. As Community Manager you are the face and voice of Xero in our community forums and set...
- ...Remote Customer Success Manager – Empower Clients in Personal Development & Leadership Location: 100% Remote – Work from Anywhere Employment Type: Independent Contractor / Self-Employed Compensation: Commission-Based (Uncapped Earning Potential) Industry: Personal...
- .... In this role, you’ll be responsible for leading the Auckland Customer Experience (CX) teams, driving word class service across customer... ...is essential with the other New Zealand Customer Experience Manager to create ANZ alignment and operational cohesion, and with the senior...
- ...pharmacy channels, the business is known for its values-led culture, customer-centric approach and commitment to product excellence. Based in... ...Reporting to the GM of Sales & Marketing, the Customer Service Manager will lead the customer service function and provide key...
- ...dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven... ...Gamble and Metro. We’re looking for a Customer Engagement Client Manager . The Customer Engagement capability covers a broad range of...
- ...Location: Whenuapai, Auckland | Full-time | Hospitality & Tourism - Management Salary: Competitive + Benefits + Leadership Opportunity... ...& People-Focused: Combine operational leadership with customer experience excellence to shape a high-performing team. Career...
- ..., we help people achieve their financial goals every day.As we continue to grow, we're looking for a Senior Product Manager to take full ownership of customer acquisition-one of the most critical growth levers in our business. This role is ideal for a product leader who thrives...
- ...Limited is a small but well-established landscaping and gardening company based on Auckland. We are looking for a full-time Customer Service Manager. Your pay will be $29.66 per hour. working at least 30 hours per week and this will be a permanent position. Your...
- ...Description Are you interested in playing a key role in handling customer orders, resolving issues, and be the superstar behind our... ...children around the world! Core Responsibilities Order Management EDI Orders processing Fully understand and work within each...
- ...Full Time Ensure our customers enjoy a seamless consumer experience through coaching the... ...to enhance customer satisfaction and retention. You'll assist Instructor, Virtual, and... ...resolving issues via our online ticket management system, and managing specialist escalations...
- ...qualifications, and help essential industries grow their workforce capability. This role is ideal for someone who’s self-motivated, confident managing their own time, and comfortable working independently as well as out on the road. You’ll work from home for much of the week, with...
- We are looking for two dynamic and customer focused individuals to come & join in on 2 new... ...: Meet or exceed sales goals—volume, retention, and revenue. Customer Service: Deliver... ...Proficient with Microsoft Excel and data management. Must have: Clear...
- ...diversity and is pioneering flexibility. There's no better time to join our team!Job SummaryExternally facing, the role needs to manage the customer by developing strong working relationships with key contacts, as well as leading the customer agenda internally within Unilever...
$30
Tō kamupene hou | Your new company Located in Auckland CBD, this company blends flexible design with hospitality-inspired features to foster collaboration and adaptability. The environment is equipped with advanced technology to support hybrid working, including smart workstations...Auckland12 days ago- ...Customer Care Representative – Full-Time Are you someone who shines on the phone and thrives on creating positive customer interactions... ...calm under pressure Comfortable working with CRM systems and managing email threads Empathy and patience to handle a wide range of...Christchurch, Canterbury4 days ago
- ...meaningful impact. In our Animal & Land Management division, growth has been accelerating —... ...scale-up of eShepherd™. As Head of Customer and Sales Scaling, you will lead the design... ...strategies that enhance satisfaction, retention, and lifetime value. Ensure every customer...
- ...inclusion, and we welcome candidates who share our mission to reflect the communities we serve. Job Description As a Manager in our Customer Success team, you will lead the delivery of both quantitative and qualitative research projects across Australia and New...
$58000 - $65000 per year
...About the Role We are looking for a Customer Relations team member to be the first point... ...closely with our Service Advisors and Managers to ensure a smooth and professional experience... ...additional services and support customer retention programs • Accurately updating and...
