Full Time
Application Closes 01 Aug 2025
Wellington - Wellington City
Office and Administrative Support Worker

Southern Cross Wellington Hospital

Administration Support

Southern Cross Wellington Hospital is a private surgical hospital and integrated, purpose-built specialist consulting centre. The hospital features day procedure facilities, five operating theatres, diagnostic technologies, and a modern intensive care unit – all of which allows the hospital to provide for the needs of a variety of patients, including those at higher-risk, given the increasing number of complex elective surgical procedures now performed in the private sector.

Clinical services include Orthopaedic surgery, Neurosurgery, Gastroenterology through to vital Colorectal surgery, Gynaecology, Paediatric surgery, Neurophysiology, Ophthalmology, Oncology and Urology.

First established in 1992, the hospital has seen significant additions and upgrades on the site over recent years. Further expansion is currently underway to add much-needed surgical capacity to the Wellington region and expand the core hospital services to also include a broader range of healthcare services.

Mō te Tūranga | About the Role

The purpose of the role is to be a professional and customer focused, face to face, and telephone first point of contact on our main reception or our ward reception. You will be responsible for administrative tasks such as handling patient information, revenue processing and organising visitors. This is a fixed-term contract with a 9 month duration, working full-time.

Ngā pūkenga me ngā wheako | Skills and experience

A professional, friendly, warm manner with a customer-focused approach
Be well-presented, have great communication and interpersonal skills
Have excellent written and verbal English and highly competent data entry skills
Ability to manage workload efficiently with accuracy
Be able to multitask while remaining calm and thorough under pressure
Ability to work both collaboratively in a team as well as independently
Previous experience in the health sector would be a definite advantage

Ngā mea ka taea e mātou te tuku I a koe | What we can offer you:

Competitive remuneration package
Christmas and New Year breaks
Discounts on products and services from a range of our partners
Wellbeing programme
Employee referral bonus scheme
Opportunity to be part of our Employee Rainbow Network

Ko wai matou | Our Organisation

Southern Cross Healthcare is driven by a clear purpose to advance the provision of quality healthcare in Aotearoa New Zealand. 

Our values are at the core of everything we do:

Care First - Care is at our heart. It’s the foundation of who we are and how we approach our mahi. Through genuine manaakitanga, we deliver a quality of care that makes healthcare more human.
Better Together - Our strength comes from connection and collaboration – we bring together our diverse skills, perspectives, and experiences in the spirit of partnership and kotahitanga. We all play our part creating better outcomes for everyone.
Pursue Excellence - Every day brings a new opportunity to improve, innovate, and excel. We don’t settle for ‘good enough’. We’re here to do our best work, delivering our best care for the people and communities we serve.

We combine the skills of more than 4,000 people, including 2,000 nurses and anaesthetic technicians working with more than 1,200 specialists, surgeons, anaesthetists, and allied health professionals.

Together, we are one of the largest providers of healthcare in Aotearoa New Zealand and the most trusted brand in our industry. 

Our strong ‘for purpose’ organisational ethos means we don’t merely think in financial quarters, we think in generations and the decades it takes to get there.

Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity, and inclusion

As an organisation, we are committed to upholding the principles of Te Tiriti o Waitangi and providing a culturally safe environment that demonstrates manaakitanga and embraces the unique perspectives and experiences of our people.

One of our core values, Better Together , drives our aspiration to build a workforce that reflects the diversity of Aotearoa New Zealand and welcome applications from people of all communities and backgrounds.

If you would like to discuss your specific needs and how we can support you, please reach out to our Talent Acquisition team at careers@schl.co.nz for a confidential conversation.

Haere mai, ā, mā te mahi tahi ka whai wāhi ki tētahi mea whai take, ka āwhina i ngā tāngata ki te whai oranga mā te whakaaro anō ki te tautiaki hauora

Join us, and together, each of us can be part of something important, helping people live their best lives by reimagining healthcare.