...would be a distinct advantage:
· Experienced in supporting the following technologies;
o Jira Servicedesk and Confluence
o ServiceNow
o Genesys Cloud
o Salesforce Administration
What you need to do now
If you're interested in this role, click 'apply...
Auckland
4 days ago
...customer service focus
ITIL Foundation as a minimum;
Familiarity with (and preferably certification in) ITIL and ITSM tools like ServiceNow and JIRA.
Proficient with MS Office applications eg. Excel for data analysis; PowerPoint for reporting; Visio for process mapping...