Functional Analyst Job Description Template
Our company is looking for a Functional Analyst to join our team.
Responsibilities:
- Act as First Responder to escalated incidents;
- Provide regular status reports of outstanding issues to the Management;
- Review open incidents and determine strategies for closing those incidents;
- Generate reports to Management for statistical evaluation and analysis;
- Review and respond to the Technology Help Desk regarding Intapp Intake, Terms and Experience incidents. Triage incidents accordingly;
- Assist the Developers in testing new enhancements as needed;
- Assess reports request from Users and determine feasibility of reports;
- Work with the Development and Project Team on special projects as assigned;
- Act as liaison for the Technology Help Desk.
Requirements:
- SAP – Retail Domain;
- Integrating SAP and Non SAP systems;
- Creating and changing Functional specifications;
- Implementation of SAP’s HANA model.